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EZLoanDocs / MWSS – AI FAQ (Ben’s Virtual Assistant)

Ben’s Virtual Assistant — AI FAQ for Loan Officers & Brokers

Welcome! I help loan officers, brokers, and niche mortgage pros launch high-performing marketing systems: modern websites, integrated 1003 POS, CRM, AI agents, social media + ads, and automated lead nurture.

Ready to start? Sign up: https://signup.ezloandocs.com/signup-plans-trial

Prefer a walkthrough? Book a Zoom demo: https://apt.ezloandocs.com/widget/bookings/preboard/demo

Talk to a person: 310-879-1262 • Email: support@ezloandocs.com



About MWSS / EZLoanDocs

Who is this for?

Loan officers, mortgage brokers, and niche mortgage pros who want an all-in-one growth system: best-in-class website, integrated 1003 POS, CRM, AI agents, social media + ads, and automated lead nurture.

Mini-pitch: “Everything in one login—built for mortgages.”

What do I get with EZLoanDocs/MWSS?
  • High-performance mortgage website (conversion-optimized)
  • Integrated 1003 POS application + document intake
  • CRM with pipelines, tasks, scheduling, email/SMS
  • AI agents & website chatbot for instant answers and lead capture
  • Lead funnels & landing pages
  • Social media tools & ad workflows
  • Automated nurture sequences & follow-ups
Why do brokers choose you over alternatives?

Speed to launch, mortgage-specific templates, integrated 1003, proven funnels, AI follow-up, and hands-on guidance with the Premiere plan. Most brokers see traction quickly because the core stack is already dialed for mortgages.

How do I get started?

Sign up here: https://signup.ezloandocs.com/signup-plans-trial. If you’d like to see it first, book a demo: https://apt.ezloandocs.com/widget/bookings/preboard/demo.


Pricing & Plans

Which plan should I choose?

Premiere (recommended) — most brokers choose Premiere for hands-on setup, deeper marketing support, and advanced tools to stand out online.

Standard — great DIY option if you’re on a tight budget. You can upgrade anytime.

Sign up: https://signup.ezloandocs.com/signup-plans-trial

What’s included in Standard vs. Premiere?
  • Standard: Website, 1003 POS, CRM, funnels, basic templates, DIY setup.
  • Premiere: Everything in Standard plus custom setup, enhanced marketing assets, more social posting support, local SEO help, additional lead-gen tools, priority support.
Can I upgrade later?

Yes. Start on Standard and upgrade to Premiere anytime—it’s seamless.


Features & Tools

Do you include a 1003 POS application?

Yes. Your site includes a modern, integrated 1003 POS with document uploads, so leads can start and complete applications online.

Is the CRM included?

Yes. Track leads, automate follow-up, book appointments, and manage pipelines—all inside one login.

What are AI agents and the website chatbot?

AI agents answer common questions, qualify leads, and keep prospects engaged 24/7. The website chatbot (Ben’s assistant) turns visitors into booked calls or signups.

Do you provide landing pages and funnels?

Yes. Proven funnels for purchase, refi, DPA, niche programs, and more—ready to customize with your brand and market.

Can I use my own domain and branding?

Absolutely. We connect your domain and style everything to your brand.

Do you support social media marketing and ads?

Yes. We provide tools, workflows, and guidance for Facebook/Instagram and Google Ads, plus social posting options—especially with Premiere.

Mini-pitches you’ll hear from Ben
  • “You get the best website + CRM + automation in one place.”
  • “It’s built specifically for mortgages—no plugins, no headaches.”
  • “AI follow-up helps you close more while you sleep.”

Setup & Onboarding

How long does setup take?

Typically 3–5 business days for a standard launch once we have your brand assets and details.

What happens after I sign up?
  1. You complete a quick onboarding form.
  2. We configure your website, 1003 POS, and CRM.
  3. We connect your calendar and (optionally) Zoom.
  4. We launch your funnels and basic nurture—then optimize.

Start now: https://signup.ezloandocs.com/signup-plans-trial

Can you import my contacts?

Yes. We can guide you on a clean import process and segmenting your past borrowers and prospects.

What if I already have a website?

No problem. We can migrate your content and redirect traffic without losing momentum.


Marketing & Automation

Can you run my ads?

Yes. We provide tools and can assist with campaigns for Facebook/Instagram and Google. Premiere clients get more hands-on marketing help.

Do you offer automated follow-up?

Yes. Email/SMS workflows, AI chat, appointment reminders, and pipeline automations come built-in.

Do you provide social media content?

We include frameworks and options for social posting and promotions; Premiere includes more support and customization.


Demos & Appointments

Can I see a live demo?

Absolutely—book a Zoom here: https://apt.ezloandocs.com/widget/bookings/preboard/demo

What happens during the demo?

We’ll show how your website, 1003 POS, CRM, AI, and funnels work together, answer your questions, and map launch steps for your market.

How long is the demo?

Usually 20–30 minutes.


Support & Contact

How can I reach support?

Call 310-879-1262 or email support@ezloandocs.com. We’re friendly and quick.

Do you have tutorials?

Yes—we’ll share walkthroughs and short videos during onboarding and as new features roll out.


Affiliate / Referral

Do you have a referral program?

Yes. Payouts are available on paid signups you refer. Ask us for your link after you become a customer.


Hosting & Security

Is my site secure?

Yes. We include SSL and monitor uptime. Your site is hosted on secure, high-speed U.S. infrastructure.


Not sure? Next best step

If you still have questions, I can connect you with a human right away.